Community
Who is Convera?
That's a great question! Convera is the world's largest non-bank Fintech in cross-border B2B payments. Take a look at our [homepage](https://convera.com/) and get to know us!
Posted by Narjit Aujla about 1 year ago
How can I become a partner?
For more information about partnerships, including referral partnerships and technical integrations, you can reach out to the [Convera partnership team](mailto:[email protected]).
Posted by Narjit Aujla about 1 year ago
How do you get an order funded for payment?
After committing a Payment Order and Payment is in processing state,
- how long does it take for the Order to be funded and Payment processed?
- Is the Order funding an automated process?
- how does funding an Order work?
Posted by Edward Richard 10 months ago
International transaction
Good afternoon,
I made an international transfer, via my bank, to Israel on 8 April 2022. Nearly two months later (!), the payment still has not been made to the rightful beneficiary, even though the money left my account immediately. Meanwhile, I have received the goods in good faith from Israel. I am in constant communication with my bank, and the sender (who can do nothing at their end), but there is no progress towards a resolution; the bank is blaming Convera for the delay in payment to the Israeli beneficiary. Why can't my bank work out where the blockage is, and why can't this embarrassing debt be processed?
Posted by Diana Kostyrko 10 months ago
error code U0407
I have an error code U0407 what should I do ?
Posted by Belmar Benoit 8 months ago
What countries and currencies does Convera support?
Which countries and currencies does Convera support for payment creation?
Posted by Karin Test 8 months ago
Contact us button broken
Ive tried to fill the form in on multiple devices over 3 days with no success.
Posted by L 6 months ago
Is there any way to contact to onboarding team?
Hi, Since a couple of weeks ago I was trying to integrate your payment solutions to my ecommerce product. I wrote and fill many contact forms and there is no way to get any answer from you.
I need to obtain the API keys, the sandbox and/ or the production account in order to start. Does anyone can help me?
Thanks in advance.
Posted by Andres Aldazosa 4 months ago
Payment Reference
I issued a payment reference on Thursday afternoon for my tuition fees and submitted the request to my bank within half an hour of issuing the reference. However, I only received an outstanding payment email since then. It is Monday now and the amount was debited from my account yesterday. However, I am yet to receive any confirmation email from Convera. My student account has not been updated either. Then there is also the issue of the reference number expiring within 3 days. What can I do about this?
Posted by Ibtida Chowdhury 3 months ago
Prepaid debit cards
Can you wire money with a prepaid debit card
Posted by Lynelle littlefield 4 months ago